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Luggage Repair Policy
To repair your luggage, please contact an Authorized Repair Center which belong to the brands of the company.
The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes:
The product is repairable and covered under warranty

The product will be repaired at that brands of company's expense and returned to you.

The product is repairable and not covered under warranty

If it is determined that the product is repairable but is not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense.

The product is not repairable and not covered under warranty

You can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product.